Security that matches legal standards

Built for law firms who handle sensitive client data. We take security seriously so you can focus on your practice.

Encryption in Transit and at Rest

All data encrypted with AES-256 during transmission and storage

Role-Based Access Control

Granular permissions for firm admins, staff, and limited view roles

Comprehensive Audit Logs

Complete activity tracking for compliance and security review

Firm-Isolated Data

Multi-tenant architecture with strict data isolation per firm

Configurable Retention Controls

Set custom data retention policies to meet your firm's requirements

SOC 2-Aligned Controls

Security posture aligned with SOC 2 Type II framework

Security posture

Comprehensive security controls across infrastructure, application, and data layers

Infrastructure Security

  • Hosted on enterprise-grade cloud infrastructure
  • Automatic security patches and updates
  • Regular vulnerability scanning
  • DDoS protection and traffic filtering

Application Security

  • Secure development lifecycle (SDLC)
  • Code review and static analysis
  • Penetration testing by third parties
  • Dependency vulnerability monitoring

Data Protection

  • Encrypted backups with point-in-time recovery
  • Geographic data residency options
  • Secure data deletion on account closure
  • API rate limiting and abuse prevention

Access Management

  • Multi-factor authentication (MFA) support
  • Session management and timeout controls
  • IP allowlisting for enterprise customers
  • Single sign-on (SSO) integration available

Compliance framework alignment

Our security posture is aligned with SOC 2 Type II controls. We follow best practices for legal technology platforms and maintain documentation available upon request during enterprise sales cycles.

Note: CounselTech AI does not currently hold HIPAA BAA, FedRAMP, or ISO 27001 certifications. These are available on our roadmap for Enterprise customers. Contact us to discuss specific compliance requirements.

How we handle your data

What we collect

Intake contact information, call transcripts, case details, and firm configuration. We only collect what's necessary for service delivery.

How we protect it

All data encrypted at rest and in transit. Firm-isolated databases with no cross-tenant data sharing. Regular backups with point-in-time recovery.

Who can access it

Only your authorized firm users. CounselTech AI staff access is logged, limited to support requests, and requires customer approval for production data.

Data retention and deletion

You control retention policies. Data is securely deleted within 30 days of account closure or upon request, with verification provided.

256-bit
AES Encryption
100%
Firm Isolated
SOC 2
Aligned
24/7
Monitoring

Need detailed security documentation?

Request our security whitepaper, penetration test results, or compliance documentation for your procurement review.

Request security details